Assertive Communication: Effective mode of Communication

We all know that communication is the key to success. How successful you are as a communication depends on how assertively you have put forward your view point without creating any rift with those who do not agree to you whole heartedly. However, there is a very fine line between assertive communication and aggressive communications. In this article, we talk about the major differences between the two and how we can train ourselves to be an assertive communicator rather than an aggressive one.

1. Interpretation of tone and influential words:  When you communicate, tone carries more power than even the choice of words. Likewise, it is vital that the tone goes well with your words. For instance, a sentence like ‘I don’t want to work on this specific project’ can be easily replaced with positive and influential words like ‘I prefer working upon an alternate project that justifies my capabilities better.’ The same sentence can also be framed like this, ‘Since I already have great experience working on similar projects,I would like to explore something more challenging this time.’

2. Respect other’s opinions: It is imperative to respect your own opinions. However, by giving equal respect to other do perceptions and opinions make you come across as a firm and empathic person. In case you have a different perception during a discussion as compared to your colleagues, never criticize them strongly and on face. Rather, express in a subtle and polite way by adding ‘I understand and respect your view point, however, I have a different view on this ’ and then continue explaining your opinion.

3. Mutually agreed platform: Assertive communicators are generally capable of sharing more than one answer to a question. They believe in solving problems rather getting stuck to an issue or pondering over the hurdles.  Due to this, they follow a flexible approach and seek others’ opinions while communicating. The chief aim is to be reaching a ‘mutually agreed platform’. However, it is not mandatory that both the parties agreeing a similar pattern. So, in such situations, assertive communicators conclude it by ‘mutually agreeing to disagreements’ as well.

4. Understand the concept of collaboration: Assertive communicators understand the word collaboration in a real sense. While communicating, their intention is never to hurt anybody’s emotions. They try to connect with people well by sharing and discussing .They know it’s about understanding the needs of the people they work with and collaborate it with their own needs without pushing them unnecessarily.

5. Listening: Listening is a powerful tool for anyone who believes in assertive communication. By listening actively, they are certainly giving space for people to respond and share feedback. They believe in the ‘gaining by learning’ approach. It is a proven fact that listening expands your horizon of knowledge.

By

Manpreet Kaur

Head - Training Delivery

BroSis Services

5 Ways to Get Out of the Wrong Job

 

1.       Realize: Recognizing and realizing that you are really caught at the dead-end is a great task in itself. Use our 5 Point Analyzer to know if you are in the wrong job

2.       Do a SWOT Analysis: Make a List of your Strengths, Weakness, Opportunities and Threats related to your current job while comparing it the next best alternative or where your heart is.

3.       Find Your Calling: Recognize your potentials and capabilities and find out with the help of peers, some experts or some online tools what suits you best. You can do an Aptitude Test, a Mock Interview or even a Written Exam

4.       Ask Others if You Have Made a Valuable Contribution: If you would have loved your job, you must have done something concrete to have motivated others. Ask your colleagues, take referrals and even a survey isn’t a bad idea to make the society a part of this important decision.

5.       Finish Pending Tasks: When you have decided to end your days of meaningless struggle, then make sure you finish all your pending tasks and leave no room for ambiguity.

 

Author: Guneet Kaur

Ways to reduce Human Errors while writing Professional emails

1. To/CC Column:

Usually, we fill these columns right at the beginning of composing our mails. However, mentioning the recipient’s id in these columns should be our last step. By adopting this practice, we may reduce chances of sending half drafted or incorrect mails.

2. Blind Carbon Copy (BCC):

Try and avoid filling this column. Marking someone in this column may cost you a suspension from your job. Some organizations consider this as breaching the security and may blame you in passing the confidential information unethically.

Never mention your personal email id’s in this column, or else you will end up in trouble.

*Marking BCC is allowed for some profiles. But, it differs from process to process.

3. Don’t write entire content in the subject line:

No matter at what designation you are at, it’s a wrong practice to send a mail where the entire content is mentioned in the subject column ,leaving the message body of the mail totally blank. Most of the times, the intention is to save the time for both sender and receiver However, it’s unprofessional. By doing this, you are unlocking rooms for ambiguity and delivering an incomplete communication.

Remember, the subject line should pronounce only the crux of the mail and the message body should talk about it in details.

4. Each mail catering Single Purpose:

While composing a professional email, stick to single purpose in each mail.Be it updating your team on some client requirement or sending weekly reports, never merge two different purposes in a single mail.

Compose separate mails for different purposes. This way, each purpose is given the required amount of importance. Communication would be more effective when the purpose is well concentrated and well maintained.

5. Your Signature: Keep it simple.

Overdoing anything in the professional world would invite unnecessary complications. Simple signature leads to greater impact  . Let your Name, Designation and Organization speak for your rather than decorating it with quotations (specifically alien languages). Also avoid color highlighting, bold or underlined words. Try using commonly used fonts like Arial, Times Roman, Calibri because most systems have these installed.

By

Manpreet Kaur

Head- Training Delivery

BroSis Services

5 Signs You are Stuck in the Wrong Job

1.       You Drag Yourself to Office: The early morning sunshine doesn’t seem exciting to you. You start your day with a unwilling body-language, don’t have your breakfast properly and literally drag yourself to office.

2.       You Dread Sitting on that Work-desk: The mere sight or a mention of the workdesk sends you shivers. You loathe sitting in that chair and working. There is nothing wrong with that chair but your attitude towards your work isn’t pleasant. High time, you reealised.

3.       You Often look Forward to Weekends: Fridays are the most joyous days for you. Its like almost an off for you as you don’t feel like working on that too. You already make plans for the weekend with your friends through the week, instead of concentrating on your work Mon-Thurs.

4.       You Don’t Mingle Much With Others at Office: Either you have colleagues or you have friends at office with whom you don’t talk work. They are only your friends because they can somehow accompany you to an outing. You don’t opening up much to your colleagues and keep your breaks small.

5.       You Often Miss Deadlines: No matter how hard or at least you try, you are never able to complete work on the deadline given. As a result, you are often seeing begging for some extension to submit work always.

How to portray a Professional Body Language at Work:5 Easy Steps


1. Correct Posture - a well defined posture which means sitting or standing erect with your back straight is a sign of good grooming and body language. It portrays confidence, determination and seriousness at workplace besides making you more pleasant and appealing.  Whereas a slouchy posture makes you look dull and disinterested giving an image of unprofessionalism at workplace

2. A firm Handshake: always try and hold a hand tight that you are about to shake. Whether in meetings or daily greeting at office a firm handshake conveys smartness and professionalism

3. Smiling only when Appropriate -Greeting every one with a smile at workplace is good but every one with a smile every now and then is considered a sign of loose/unprofessional attitude which seems more interested in gossip and talks rather than work


4. Not fiddling with pen or stationary: attend your meetings/conferences with your mind totally on the agenda. A restless hand or body actions like fiddling with table stationery or checking your mobile often are serious body language offences to commit. The more you stay away from such things at work, the more you will be able to concentrate on the job in hand thereby displaying utmost professionalism


5. Avoid sitting crossed legged : sitting crossed legged or legs rested on a platform (unless medically needed) or with your shoes off is strictly a big NO for body language ettiquetes. Sitting in these positions make your back slouch which ultimately puts your body and mind in rest state and thats certainly something you wouldn't want while working. It definitely portrays a lazy and sluggish demeanour